Privacy Policy

Last Updated: March 14, 2026

This Privacy Policy explains how 1010Host collects, uses, and protects user information when using our services.

1. Information We Collect

We may collect the following information when you create an account or use our services.

Account Information

Name
Email address
Billing information
Account credentials

Technical Information

IP address
Browser type
Device information
Login timestamps

Payment Information

Payments are processed by third-party providers such as Stripe or banking systems.
We do not store full payment card information on our servers.

2. How We Use Your Information

Your information is used to:

Provide hosting services
Manage customer accounts
Process payments
Provide technical support
Improve service security
Prevent fraud and abuse

We only collect information necessary for operating our services.

3. Server Logs

For security and operational purposes we maintain server logs which may include:

IP addresses
Login attempts
System activity logs

These logs help us detect unauthorized access and maintain platform security.

4. Cookies

Our website and control panel may use cookies for:

Login session management
Security authentication
Basic functionality

Cookies do not store sensitive personal information.

Users may disable cookies in their browser, although some features may not function correctly.

5. Third-Party Services

We may use third-party providers to deliver parts of our services.

These may include:

Stripe (payment processing)
Banking or QR payment providers
DirectAdmin (hosting control panel)
Infrastructure providers

These services may process data required for their functionality.

6. Data Security

We implement reasonable security measures to protect user information, including:

Access controls
Secure server infrastructure
Monitoring for suspicious activity

However, no system can guarantee absolute security.

7. Data Retention

We retain user information only for as long as necessary to:

Maintain accounts
Comply with legal obligations
Prevent abuse and fraud

Inactive or deleted accounts may have associated data removed from our systems.

8. User Rights

Users may request to:

Access their personal information
Correct inaccurate information
Request deletion of their data where applicable

Requests can be submitted to:

support@1010host.com

9. Children's Privacy

Our services are intended for users 18 years or older.

We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be published on our website with a revised "Last Updated" date.

11. Contact

For privacy-related inquiries contact:

support@1010host.com